Report Fraud and Scams

If you find yourself a victim of financial fraud or theft, we have gathered information on where and how to report the suspicious activity.

We also encourage you to contact North Brookfield Savings Bank immediately to report any fraud or scams by calling 866-711-6272 or by visiting any branch location. We are always here to help.


Identity Theft

Organization to NotifyWebsiteTelephone
Federal Trade CommissionIdentityTheft.gov1-877-438-4338


Mail Fraud

Organization to NotifyWebsiteTelephone
U.S. Postal Inspection Serviceuspis.gov1-800-275-8777
Massachusetts Attorney General's Officemass.gov1-617-727-8400


Internet Fraud

Organization to NotifyWebsiteTelephone
Federal Trade Commissionreportfraud.ftc.gov1-202-326-2222
Massachusetts Attorney General's Officemass.gov1-617-727-8400
FBI Internet Crime Complaint Center (IC3)


Email Scams

To report phishing or spoofing

Organization to NotifyWebsite or EmailTelephone
Federal Trade Commission
Forward the spam email
Federal Bureau of Investigation
Company AffectedForward the spam email to the
company that is being spoofed


Telephone Fraud

Organization to NotifyWebsiteTelephone
Federal Trade Commissionftc.gov1-202-326-2222
Massachusetts Attorney General's Officemass.gov1-617-727-8400


Text Message Fraud

Organization to NotifyWebsiteTelephone
Federal Trade
From Your Text App (for iPhone)
From Your Text App (for Android)
Copy and Forward the Message7726


Social Security Fraud

Organization to NotifyWebsiteTelephone
Social Security Administration
Office of the Inspector General


Elder Financial Exploitation

Organization to NotifyWebsiteTelephone
The National Elder Fraud HotlineToll Free


(833-372-8311) Elder Abuse 1-800-922-2275




Unemployment Fraud: How To Avoid It And What To Do If You’re A Victim

  Unemployment fraud occurs when someone uses your personal information to file a claim for unemployment benefits. This is a type of identity theft that can have a major financial impact on victims. Unemployment fraud is a problem in all states, but it has been especially prevalent in Massachusetts in recent years. If you are a victim of unemployment fraud, […]

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NBSB Recommends 5 Helpful Hints to Spot a Lottery Scam

A top priority of North Brookfield Savings Bank is to provide quality protection and customer service. Instances where individuals have fallen victim to lottery scams perpetuated through faulty checks or award letters are increasing, and the Bank is taking this opportunity to alert the public in the event they should find themselves in this unfortunate situation. In 2014, according to […]

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NBSB Gives tips for Staying Safe while shopping online

‘Tis the season for holiday shopping, and amid COVID-19, shopping online has become second nature to many of us. However, this is the time to keep your eyes open and use extreme caution when purchasing those holiday gifts or even groceries online. Although it is always possible to have your information compromised online, the risk is much greater with the […]

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World Elder Abuse Awareness Day: The Financial Side

Every year, millions of seniors fall victim to financial fraud. Studies show elder financial abuse costs seniors approximately $2.9 billion (about $9 per person in the US) each year. North Brookfield Savings Bank is advising older customers and their trusted caregivers to safeguard all personal information and stay alert to the common signs of financial abuse. COVID-19 has added a […]

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NBSB’s Guide to Strong Passwords & Account Security

  Secure accounts are something we all need now nowadays. For anything from Online Banking and credit card accounts, to college classes or our doctor’s online portal. You can never be too safe as far your personal information goes. In this fast paced, data-based world we live in, it’s easy to fall victim of a scam, or simply have your […]

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NBSB Warns Community About Unemployment Insurance Fraud

Several agencies are investigating numerous fraud schemes targeting the unemployment insurance (UI) programs of various states. Fraudsters, are using the stolen identities of U.S. citizens to open accounts and file fraudulent claim for UI benefits. Consumers should be vigilant and take appropriate measures to safeguard themselves. This guide, created and provided by the U.S. Department of Justice and edited by […]

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