Report Fraud and Scams

If you find yourself a victim of financial fraud or theft, we have gathered information on where and how to report the suspicious activity.

We also encourage you to contact North Brookfield Savings Bank immediately to report any fraud or scams by calling 866-711-6272 or by visiting any branch location. We are always here to help.

 

Identity Theft

Organization to NotifyWebsiteTelephone
Federal Trade CommissionIdentityTheft.gov1-877-438-4338

 

Mail Fraud

Organization to NotifyWebsiteTelephone
U.S. Postal Inspection Servicepostalinspectors.uspis.gov1-800-275-8777
Massachusetts Attorney General's Officemass.gov1-617-727-8400

 

Internet Fraud

Organization to NotifyWebsiteTelephone
Federal Trade Commissionftccomplaintassistant.gov1-202-326-2222
Massachusetts Attorney General's Officemass.gov1-617-727-8400
FBI Internet Crime Complaint Center (IC3)ic3.gov

 

Email Scams

To report phishing or spoofing

Organization to NotifyWebsite or EmailTelephone
Federal Trade Commission
Forward the spam email
to spam@uce.gov
1-202-326-2222
Federal Bureau of Investigation
ic3.gov
Company AffectedForward the spam email to the
company that is being spoofed

 

Telephone Fraud

Organization to NotifyWebsiteTelephone
Federal Trade Commissionftccomplaintassistant.gov1-202-326-2222
Massachusetts Attorney General's Officemass.gov1-617-727-8400

 

Text Message Fraud

Organization to NotifyWebsiteTelephone
Federal Trade Commissionftccomplaintassistant.gov
1-202-326-2222
From Your Text App (for iPhone)apple.com
From Your Text App (for Android)google.com
Copy and Forward the Message7726

 

Social Security Fraud

Organization to NotifyWebsiteTelephone
Social Security Administration
Office of the Inspector General
socialsecurity.gov
1-800-269-0271

 

Elder Financial Exploitation

Organization to NotifyWebsiteTelephone
The National Elder Fraud HotlineToll Free

833-FRAUD-11

(833-372-8311)
Mass.gov Elder Abuse Hotlinemass.gov/report-elder-abuse 1-800-922-2275

 

 

 

World Elder Abuse Awareness Day: The Financial Side

Every year, millions of seniors fall victim to financial fraud. Studies show elder financial abuse costs seniors approximately $2.9 billion (about $9 per person in the US) each year. North Brookfield Savings Bank is advising older customers and their trusted caregivers to safeguard all personal information and stay alert to the common signs of financial abuse. COVID-19 has added a […]

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NBSB’s Guide to Strong Passwords & Account Security

  Secure accounts are something we all need now nowadays. For anything from Online Banking and credit card accounts, to college classes or our doctor’s online portal. You can never be too safe as far your personal information goes. In this fast paced, data-based world we live in, it’s easy to fall victim of a scam, or simply have your […]

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NBSB Warns Community About Unemployment Insurance Fraud

Several agencies are investigating numerous fraud schemes targeting the unemployment insurance (UI) programs of various states. Fraudsters, are using the stolen identities of U.S. citizens to open accounts and file fraudulent claim for UI benefits. Consumers should be vigilant and take appropriate measures to safeguard themselves. This guide, created and provided by the U.S. Department of Justice and edited by […]

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North Brookfield Savings Bank’s Helpful Guide to Cyber Security

The ever increasing importance of cyber security is an issue that effects everyone who utilizes technology today. As such, North Brookfield Savings Bank is proud to support our communities by continuing to provide access to the latest resources, information, and tools. As a staunch proponent of online safety and security, North Brookfield Savings Bank has compiled the below resources, in […]

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North Brookfield Savings Bank Warns About Spike in Text Message Scams

Scammers stop at nothing to try to get your personal information, including sending you text messages. Text’s from unknown numbers can be a common occurrence and sometimes they are sent with malicious intent. North Brookfield Savings Bank has gathered the details on text message scams to share how to stay safe, and how to properly report any messages you think […]

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NBSB Notifies Businesses About SBA COVID-19 Loan Relief Scam

North Brookfield Savings Bank’s is always there for our business communities. We make it our mission to ensure businesses are notified of ways to protect their business they work so hard for in the first place. This includes alerting business owners and their employees to scams like the one discussed below.   About the Spoofed SBA Website Scam The Cybersecurity […]

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