Report Fraud and Scams

If you find yourself a victim of financial fraud or theft, we have gathered information on where and how to report the suspicious activity.

We also encourage you to contact North Brookfield Savings Bank immediately to report any fraud or scams by calling 866-711-6272 or by visiting any branch location. We are always here to help.


Identity Theft

Organization to NotifyWebsiteTelephone
Federal Trade CommissionIdentityTheft.gov1-877-438-4338


Mail Fraud

Organization to NotifyWebsiteTelephone
U.S. Postal Inspection Servicepostalinspectors.uspis.gov1-800-275-8777
Massachusetts Attorney General's Officemass.gov1-617-727-8400


Internet Fraud

Organization to NotifyWebsiteTelephone
Federal Trade Commissionftccomplaintassistant.gov1-202-326-2222
Massachusetts Attorney General's Officemass.gov1-617-727-8400
FBI Internet Crime Complaint Center (IC3)


Email Scams

To report phishing or spoofing

Organization to NotifyWebsite or EmailTelephone
Federal Trade Commission
Forward the spam email
Federal Bureau of Investigation
Company AffectedForward the spam email to the
company that is being spoofed


Telephone Fraud

Organization to NotifyWebsiteTelephone
Federal Trade Commissionftccomplaintassistant.gov1-202-326-2222
Massachusetts Attorney General's Officemass.gov1-617-727-8400


Social Security Fraud

Organization to NotifyWebsiteTelephone
Social Security Administration
Office of the Inspector General


Elder Financial Exploitation

Organization to NotifyWebsiteTelephone
The National Elder Fraud HotlineToll Free


(833-372-8311) Elder Abuse 1-800-922-2275




NBSB’s Advice for Preventing Financial Abuse Among Elderly

Every year, millions of senior citizens become victims of financial fraud. In fact, studies show elder financial abuse costs seniors approximately $3+ billion annually. At NBSB, we urge our older community members and their trusted caregivers to be vigilant. It is of the utmost importance to safeguard all personal information and stay alert to the signs of financial abuse.   […]

Continue Reading..

Fraud Alert: NBSB Warns About Unemployment Payment Scam

Scammers are always ready and waiting for opportunities to take advantage of people who are stressed and possibly not being as vigilant as they should be. This is especially true during times like now, when people are feeling uncertain about their financial future or what the next day may bring. That is why more now than ever, it is incredibly […]

Continue Reading..

North Brookfield Savings Bank’s COVID-19 Scams & Fraud Awareness

It’s an unfortunate truth that particularly during times of hardship fraudsters and scammers will attempt to take advantage of the situation to steal your money, your personal information, or your identity. It is important, now more than ever, to be as aware and prepared as possible to combat such attempts. In an effort to protect our customers and community members […]

Continue Reading..

Coronavirus: Precautionary steps NBSB is taking for your safety and health

Our communities are important to us, as is their safety and health. As the concern surrounding the Coronavirus, COVID-19, grows, we want to keep you informed on the precautionary steps we are taking. As well as, make sure all of our community members have easy access to any necessary and accurate resources. We are working hard to do everything we […]

Continue Reading..

NBSB’s Guide to Holiday Giving: Charitable Donations

For many people, it is important to take time during the holiday season to share some kindness and give back to those who are in need. Donating to a charitable cause can be fulfilling, but it’s important to ensure that your gift reaches your intended source. Follow these tips to make informed giving decisions this holiday season:   Give to […]

Continue Reading..

North Brookfield Savings Bank Recommends Ways to Avoid Fake Check Scams

Check scams are gaining in popularity and are more increasingly difficult to detect. There are many variations of the “fake check scam”, but the common link between all of them is a stranger proposing to send the victim a check and have the victim wire money in return. The stranger may be someone offering to buy something you advertised for […]

Continue Reading..