Report Fraud and Scams
If you find yourself a victim of financial fraud or theft, we have gathered information on where and how to report the suspicious activity.
We also encourage you to contact North Brookfield Savings Bank immediately to report any fraud or scams by calling 866-711-6272 or by visiting any branch location. We are always here to help.
Identity Theft
| Organization to Notify | Website | Telephone |
|---|---|---|
| Federal Trade Commission | IdentityTheft.gov | 1-877-438-4338 |
Mail Fraud
| Organization to Notify | Website | Telephone |
|---|---|---|
| U.S. Postal Inspection Service | uspis.gov | 1-800-275-8777 |
| Massachusetts Attorney General's Office | mass.gov | 1-617-727-8400 |
Internet Fraud
| Organization to Notify | Website | Telephone |
|---|---|---|
| Federal Trade Commission | reportfraud.ftc.gov | 1-202-326-2222 |
| Massachusetts Attorney General's Office | mass.gov | 1-617-727-8400 |
| FBI Internet Crime Complaint Center (IC3) | ic3.gov |
Email Scams
To report phishing or spoofing
| Organization to Notify | Website or Email | Telephone |
|---|---|---|
| Federal Trade Commission | Forward the spam email to spam@uce.gov | 1-202-326-2222 |
| Federal Bureau of Investigation | ic3.gov | |
| Company Affected | Forward the spam email to the company that is being spoofed |
Telephone Fraud
| Organization to Notify | Website | Telephone |
|---|---|---|
| Federal Trade Commission | ftc.gov | 1-202-326-2222 |
| Massachusetts Attorney General's Office | mass.gov | 1-617-727-8400 |
Text Message Fraud
| Organization to Notify | Website | Telephone |
|---|---|---|
| Federal Trade Commission | ftc.gov | 1-202-326-2222 |
| From Your Text App (for iPhone) | apple.com | |
| From Your Text App (for Android) | google.com | |
| Copy and Forward the Message | 7726 |
Social Security Fraud
| Organization to Notify | Website | Telephone |
|---|---|---|
| Social Security Administration Office of the Inspector General | socialsecurity.gov | 1-800-269-0271 |
Elder Financial Exploitation
| Organization to Notify | Website | Telephone |
|---|---|---|
| The National Elder Fraud Hotline | Toll Free 833-FRAUD-11 (833-372-8311) |
|
| Mass.gov Elder Abuse Hotline | mass.gov/report-elder-abuse | 1-800-922-2275 |
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Every year, millions of seniors fall victim to financial fraud. Studies show elder financial abuse costs seniors approximately $2.9 billion (about $9 per person in the US) each year. North Brookfield Savings Bank is advising older customers and their trusted caregivers to safeguard all personal information and stay alert to the common signs of financial abuse. COVID-19 has added a […]
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Several agencies are investigating numerous fraud schemes targeting the unemployment insurance (UI) programs of various states. Fraudsters, are using the stolen identities of U.S. citizens to open accounts and file fraudulent claim for UI benefits. Consumers should be vigilant and take appropriate measures to safeguard themselves. This guide, created and provided by the U.S. Department of Justice and edited by […]
