Report Fraud and Scams
If you find yourself a victim of financial fraud or theft, we have gathered information on where and how to report the suspicious activity.
We also encourage you to contact North Brookfield Savings Bank immediately to report any fraud or scams by calling 866-711-6272 or by visiting any branch location. We are always here to help.
Identity Theft
| Organization to Notify | Website | Telephone |
|---|---|---|
| Federal Trade Commission | IdentityTheft.gov | 1-877-438-4338 |
Mail Fraud
| Organization to Notify | Website | Telephone |
|---|---|---|
| U.S. Postal Inspection Service | postalinspectors.uspis.gov | 1-800-275-8777 |
| Massachusetts Attorney General's Office | mass.gov | 1-617-727-8400 |
Internet Fraud
| Organization to Notify | Website | Telephone |
|---|---|---|
| Federal Trade Commission | ftccomplaintassistant.gov | 1-202-326-2222 |
| Massachusetts Attorney General's Office | mass.gov | 1-617-727-8400 |
| FBI Internet Crime Complaint Center (IC3) | ic3.gov |
Email Scams
To report phishing or spoofing
| Organization to Notify | Website or Email | Telephone |
|---|---|---|
| Federal Trade Commission | Forward the spam email to spam@uce.gov | 1-202-326-2222 |
| Federal Bureau of Investigation | ic3.gov | |
| Company Affected | Forward the spam email to the company that is being spoofed |
Telephone Fraud
| Organization to Notify | Website | Telephone |
|---|---|---|
| Federal Trade Commission | ftccomplaintassistant.gov | 1-202-326-2222 |
| Massachusetts Attorney General's Office | mass.gov | 1-617-727-8400 |
Text Message Fraud
| Organization to Notify | Website | Telephone |
|---|---|---|
| Federal Trade Commission | ftccomplaintassistant.gov | 1-202-326-2222 |
| From Your Text App (for iPhone) | apple.com | |
| From Your Text App (for Android) | google.com | |
| Copy and Forward the Message | 7726 |
Social Security Fraud
| Organization to Notify | Website | Telephone |
|---|---|---|
| Social Security Administration Office of the Inspector General | socialsecurity.gov | 1-800-269-0271 |
Elder Financial Exploitation
| Organization to Notify | Website | Telephone |
|---|---|---|
| The National Elder Fraud Hotline | Toll Free 833-FRAUD-11 (833-372-8311) |
|
| Mass.gov Elder Abuse Hotline | mass.gov/report-elder-abuse | 1-800-922-2275 |
World Elder Abuse Awareness Day: The Financial Side
Every year, millions of seniors fall victim to financial fraud. Studies show elder financial abuse costs seniors approximately $2.9 billion (about $9 per person in the US) each year. North Brookfield Savings Bank is advising older customers and their trusted caregivers to safeguard all personal information and stay alert to the common signs of financial abuse. COVID-19 has added a […]
NBSB’s Guide to Strong Passwords & Account Security
Secure accounts are something we all need now nowadays. For anything from Online Banking and credit card accounts, to college classes or our doctor’s online portal. You can never be too safe as far your personal information goes. In this fast paced, data-based world we live in, it’s easy to fall victim of a scam, or simply have your […]
NBSB Warns Community About Unemployment Insurance Fraud
Several agencies are investigating numerous fraud schemes targeting the unemployment insurance (UI) programs of various states. Fraudsters, are using the stolen identities of U.S. citizens to open accounts and file fraudulent claim for UI benefits. Consumers should be vigilant and take appropriate measures to safeguard themselves. This guide, created and provided by the U.S. Department of Justice and edited by […]
North Brookfield Savings Bank’s Helpful Guide to Cyber Security
The ever increasing importance of cyber security is an issue that effects everyone who utilizes technology today. As such, North Brookfield Savings Bank is proud to support our communities by continuing to provide access to the latest resources, information, and tools. As a staunch proponent of online safety and security, North Brookfield Savings Bank has compiled the below resources, in […]
North Brookfield Savings Bank Warns About Spike in Text Message Scams
Scammers stop at nothing to try to get your personal information, including sending you text messages. Text’s from unknown numbers can be a common occurrence and sometimes they are sent with malicious intent. North Brookfield Savings Bank has gathered the details on text message scams to share how to stay safe, and how to properly report any messages you think […]
NBSB Notifies Businesses About SBA COVID-19 Loan Relief Scam
North Brookfield Savings Bank’s is always there for our business communities. We make it our mission to ensure businesses are notified of ways to protect their business they work so hard for in the first place. This includes alerting business owners and their employees to scams like the one discussed below. About the Spoofed SBA Website Scam The Cybersecurity […]
