Report Fraud and Scams
If you find yourself a victim of financial fraud or theft, we have gathered information on where and how to report the suspicious activity.
We also encourage you to contact North Brookfield Savings Bank immediately to report any fraud or scams by calling 866-711-6272 or by visiting any branch location. We are always here to help.
Identity Theft
| Organization to Notify | Website | Telephone |
|---|---|---|
| Federal Trade Commission | IdentityTheft.gov | 1-877-438-4338 |
Mail Fraud
| Organization to Notify | Website | Telephone |
|---|---|---|
| U.S. Postal Inspection Service | postalinspectors.uspis.gov | 1-800-275-8777 |
| Massachusetts Attorney General's Office | mass.gov | 1-617-727-8400 |
Internet Fraud
| Organization to Notify | Website | Telephone |
|---|---|---|
| Federal Trade Commission | ftccomplaintassistant.gov | 1-202-326-2222 |
| Massachusetts Attorney General's Office | mass.gov | 1-617-727-8400 |
| FBI Internet Crime Complaint Center (IC3) | ic3.gov |
Email Scams
To report phishing or spoofing
| Organization to Notify | Website or Email | Telephone |
|---|---|---|
| Federal Trade Commission | Forward the spam email to spam@uce.gov | 1-202-326-2222 |
| Federal Bureau of Investigation | ic3.gov | |
| Company Affected | Forward the spam email to the company that is being spoofed |
Telephone Fraud
| Organization to Notify | Website | Telephone |
|---|---|---|
| Federal Trade Commission | ftccomplaintassistant.gov | 1-202-326-2222 |
| Massachusetts Attorney General's Office | mass.gov | 1-617-727-8400 |
Social Security Fraud
| Organization to Notify | Website | Telephone |
|---|---|---|
| Social Security Administration Office of the Inspector General | socialsecurity.gov | 1-800-269-0271 |
Elder Financial Exploitation
| Organization to Notify | Website | Telephone |
|---|---|---|
| Mass.gov Elder Abuse Hotline | mass.gov/report-elder-abuse | 1-800-922-2275 |
Coronavirus: Precautionary steps NBSB is taking for your safety and health
Our communities are important to us, as is their safety and health. As the concern surrounding the Coronavirus, COVID-19, grows, we want to keep you informed on the precautionary steps we are taking. As well as, make sure all of our community members have easy access to any necessary and accurate resources. We are working hard to do everything we […]
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For many people, it is important to take time during the holiday season to share some kindness and give back to those who are in need. Donating to a charitable cause can be fulfilling, but it’s important to ensure that your gift reaches your intended source. Follow these tips to make informed giving decisions this holiday season: Give to […]
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Check scams are gaining in popularity and are more increasingly difficult to detect. There are many variations of the “fake check scam”, but the common link between all of them is a stranger proposing to send the victim a check and have the victim wire money in return. The stranger may be someone offering to buy something you advertised for […]
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The next time you receive a frantic call from someone saying they are your family member or grandchild and they are desperately asking for money, make sure it’s actually your grandchild who’s calling. The “grandparent scam,” is a form of financial abuse that deliberately targets older Americans using impersonation tactics. To commit this scam, which is also known as a […]
The Equifax Data Breach Settlement – What You Need to Know
In September 2017, Equifax announced a data breach that exposed the personal information of approximately 147 million people. The company has agreed to a global settlement with the Federal Trade Commission and the Consumer Financial Protection Bureau, which includes up to $425 million to help consumers affected by the data breach. If your data was impacted by the Equifax data […]
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Every year, millions of consumers fall victim to cybercrime. North Brookfield Savings Bank recommends the following tips to help keep your information safe online: Keep your computers and mobile devices up to date. Having the latest security software, web browser, and operating system are the best defenses against viruses, malware, and other online threats. Turn on automatic updates so […]
