Cybersecurity & Fraud Alerts

Cybersecurity Awareness & Fraud Alerts | ID Theft / Cybersecurity & Fraud Resources

We Consider Your Financial

Security a Top Priority.

To help protect yourself against fraud, be alert to any suspicious activity on your accounts and inform us if you notice anything out of the ordinary at 866-711-6272.

 

FDIC Resources

FDIC Consumer News

Summer 2017 Issue: 10 Scams Targeting Bank Customers

FDIC Consumer News provides practical guidance on how to become a smarter, safer user of financial services. Issues and selected articles offer helpful hints, quick tips and common–sense strategies to protect and stretch your hard-earned dollars. Look for this issue and other issues of the FDIC Consumer News by visiting this the FDIC Consumer News webpage.

FDIC Consumer Protection Topics

Learn more about Cybersecurity Awareness Basics and other useful information by visiting the FDIC Consumer Protection Topics website. You will find information and resources to help you make informed decisions about your money and to protect yourself against financial scams and fraud.

 

FraudWatch® PLUS

Fraud can hit anytime but you’re protected. North Brookfield Savings Bank has a 24 hour fraud monitoring service on all debit cards issued which helps to protect you against debit card fraud. That’s because the debit cards we issue are protected by FraudWatch® PLUS. FraudWatch® PLUS recognizes potentially fraudulent transactions on your debit card and may contact you by phone to verify any suspicious activity. Click to learn more.

Important Notice About ATM/Debit Card Transactions

ATM/Debit card transactions that originate out of the state or country are generally allowed with the exception of the following states and countries. Certain blocks may be specific to a region or merchant or might mean reduced card limits or restricted purchase types. This is in an effort to protect our customers from potential fraud.

 

CYBERSECURITY AWARENESS

FDIC Highlights New Cybersecurity Resources for Bank Customers on Precautions When Using Computers and the Internet March 8, 2016 -The Federal Deposit Insurance Corporation (FDIC) announced new resources today to educate bank customers about appropriate steps they can take to help avoid fraud and other cyber threats when banking online or on their mobile devices. As part of an ongoing effort to highlight safe online banking strategies, the FDIC released two new cybersecurity brochures aimed at consumers and business customers of financial institutions. The brochures include tips to help users protect and maintain their computer systems and data. The FDIC also released a special edition of the quarterly newsletter FDIC Consumer News featuring precautions consumers can take at home and when banking remotely using laptops, desktops, smartphones, and other mobile devices. All materials can be viewed by visiting the link below.

 

FRAUD ALERT

November 29, 2016 – Due to fraud, some merchants in Missouri may require you to enter your PIN to complete a transaction. Thank you for helping us to keep your account secure. If you have any questions or concerns please contact the NBSB Operations Department at 508-867-7442.

FRAUD ALERT

ATM/Debit Card Transactions Fraud Prevention To combat fraud, North Brookfield Savings Bank now requires a PIN for purchases done in-person at Walgreens and 7-Eleven stores. As fraud trends change, North Brookfield Savings Bank may require a PIN at additional merchant locations for in-person transactions. Thank you for helping North Brookfield Savings Bank keep your account safe. If you have any questions or concerns please contact the NBSB Operations Department at 508-867-7442.

FRAUD ALERT

July 1, 2016 – Due to fraud, some merchants in Pennsylvania may require you to enter your PIN to complete a transaction. Thank you for helping us to keep your account secure. If you have any questions or concerns please contact the NBSB Operations Department at 508-867-7442.

FRAUD ALERT

April, 22, 2015 – Due to recent fraudulent activity, your North Brookfield Savings Bank debit card may be blocked for a certain merchant or country experiencing high volumes of fraud. Please notify us if you are planning on traveling so NBSB can take the necessary measures to prevent any inconvenience to you. If you have any questions or concerns please contact the NBSB Operations Department at 508-867-7442.

FRAUD ALERT

North Brookfield Savings Bank has recently been notified by MasterCard of a possible security breach of a national merchant’s database. The at risk time period that was provided is 04/11/2014 through 09/07/2014. If your card was on the list provided you will be receiving notification by mail and we have proactively reissued a replacement card for you. A separate pin mailer will be sent containing your pin. Also, for your security, your current card Point of Sale limit has been reduced to $250.00 until your new card has been received. Once you received your replacement card, please activate it as soon as possible and kindly return your old card to us so we can properly deactivate it and destroy it for you. If you have any questions or concerns please contact the NBSB Operations Department at 508-867-7442.

FRAUD ALERT

March 5, 2014 – We have recently been alerted that phone calls, emails and text messages are being received that appear to be fraudulent. The caller is asked to provide their debit card number, PIN, account number and sometimes other sensitive information. North Brookfield Savings Bank will NEVER contact you requesting sensitive information. Never give out your personal or financial information in response to an unsolicited phone call, fax, text message or email, no matter how official it may seem. If you are ever asked to give personal information of any nature or have received suspicious inquiries, please notify us right away at 866-711-6272.