North Brookfield Savings Bank Announces Retail Banking Promotions

Branch Manager Renée Jurczyk, Assistant Branch Manager Nicole Syriac, Branch Support Specialist Laurie Lacaire and Supervisor Hayley Sprague

North Brookfield Savings Bank is pleased to announce the promotions of four Retail Banking employees; Renée Jurczyk, Nicole Syriac, Laurie Lacaire and Hayley Sprague, who have consistently displayed their commitment to the customers, communities and to the overall success of the Bank.

“We are so happy to announce these very well-deserved promotions and to have Renée, Nicole, Laurie and Hayley as a part of the North Brookfield Savings Bank team,” said North Brookfield Savings Bank President and CEO Donna Boulanger. “They are dedicated and knowledgeable employees who are committed to supporting our customers with their financial goals and giving back to our local communities. I know they will continue to be valuable to the North Brookfield Savings Bank team, our customers and our local neighborhoods.”

Renée Jurczyk, of Hardwick, has been promoted to the role of Branch Manager of North Brookfield Savings Bank’s East Brookfield Branch located on Route 9 at 100 West Main Street. Jurczyk has more than 30 years of banking experience after most recently holding the position of Assistant Branch Manager at North Brookfield Savings, in addition to previous positions with Country Bank and FamilyFirst Bank.

In her new position, Jurczyk will be responsible for overseeing the overall branch operations of the East Brookfield location. She is known for her exceptional service to customers and attention to detail and will help with customer questions about deposit and loan products, open accounts, take mortgage and consumer loan applications and ensure the branch follows the banks policies and procedures.

Jurczyk is often found volunteering at various North Brookfield Savings Bank sponsored events throughout our communities and is always willing to lend a hand for the Bank and communities whenever called upon.

“I am honored to receive this promotion and I look forward to continuing my journey with North Brookfield Savings Bank in this community. East Brookfield and the surrounding towns are amazing neighborhoods to be a part of,” said NBSB Branch Manager Renée Jurczyk. “I love working with our customers to help them to reach their financial goals. We have a friendly and strong team at this branch and I am very excited for us to continue to build relationships with the community.”

Nicole Syriac, of Ware, has been promoted to Assistant Branch Manager of the North Brookfield Savings Bank Ware Branch location on Route 9 at 40 Main Street, in addition to her title as Marketing Coordinator. She previously held the position of Supervisor/ Marketing Assistant.

In her new role as Assistant Branch Manager, Syriac will be responsible for ensuring the efficient operation of the teller line, opening new customer accounts, assisting customers with loan inquiries and processing loan applications, providing excellent customer service to cultivate relationships, and supporting the Branch Manager. As Marketing Coordinator, Syriac is an essential part of the marketing team, coordinating details for the Bank’s community involvement, Financial Literacy Program, charitable giving efforts and helping to inform the public about the breadth and depth of financial products and services available through North Brookfield Savings Bank.

Syriac has over 10 years of retail and customer service experience and has consistently provided NBSB customers with a positive and fulfilling banking experience. She places volunteerism as a high priority and will frequently be seen at town happenings located in Ware and the surrounding communities, including attending the Ware Business and Civic Association meetings.

“I am thrilled to have been recognized with this promotion. I look forward to the new experiences and learning opportunities that are ahead for me, and plan to continue to provide our customers with the absolute best banking experience,” said NBSB Assistant Branch Manager and Marketing Coordinator Nicole Syriac, “Ware is my home too, and I am so happy to not only continue my career in the local area, but also continue to give back through community involvement.”

Laurie Lacaire, of East Brookfield, has been promoted to Branch Support Specialist of the Bank’s East Brookfield Branch located on Route 9 at 100 West Main Street. She began her career at North Brookfield Savings Bank as a Teller in 1994 and has continued to grow with the bank, building strong relationships over the years with the Bank’s customers and communities. Lacaire recently received her NBSB 25 Years of Service Award, but in fact holds over 30 years of banking experience, beginning her banking career with Southbridge Credit Union in 1989.

In her new role, Lacaire will focus largely on overseeing the daily operations of the East Brookfield Branch behind the teller line, assisting customers with their banking needs, balancing ATMs and the vault to ensure that all transactions are accurate, as well as monitoring and managing office details for the branch.

“It has been wonderful being a part of North Brookfield Savings Bank for the past 25 years and I have enjoyed building solid and trusting relationships with my customers and coworkers,” said NBSB Branch Support Specialist Laurie Lacaire. “I am so pleased to be recognized with this promotion and I look forward to continuing to grow in my new position while supporting my coworkers and assisting our customers.”

As a local, Lacaire has a deep connection to the community she both works and resides. She regularly volunteers to give her support at neighborhood celebrations or helps at North Brookfield Savings Bank sponsored events.

Hayley Sprague, of Three Rivers, has been promoted to the role of Supervisor and will be primarily based out of the Bank’s Palmer Branch location at 1051 Thorndike Street. She previously held the role of Teller and has consistently displayed her strong customer service skills, commitment to learning, and her dedication to providing positive banking experiences for the Bank’s customers.

In her new role, Sprague will be responsible for the supervision of the Palmer Branch teller line, helping customers with deposit, service and loan inquires, assisting in the opening and closing of the branch, opening customer accounts, assisting the Branch Manager with day to day routines, and processing consumer loans. Sprague holds a Bachelor’s Degree in Agricultural Education from UMASS Amherst.

“I love working in this town and getting to know the customers and community of Palmer. It is a good feeling to be able to get to know and work with customers in the same community that I live in,” said NBSB Supervisor Hayley Sprague. “My goal is to learn as much as possible while still providing quality customer service and growing my career with North Brookfield Savings Bank. I am so thankful for the recognition of this promotion and excited for the opportunities that lay ahead.”

Sprague, like her fellow coworkers, finds a deep importance in giving back to the local community and making a difference which is why she plans to continue to volunteer and make herself available for ongoing community outreach efforts.