NBSB Promotes Jennifer Plassmann to Loan Servicing Representative

North Brookfield Savings Bank is pleased to announce the promotion of Jennifer Plassmann to Loan Servicing Representative within the Bank’s Loan Center.

“We are so pleased to announce Jennifer’s promotion and for her continued growth with the Bank,” said North Brookfield Savings Bank President and CEO Donna Boulanger. “She brings years of retail customer service experience to her new position in the Loan Center and we know she will continue to use that valuable experience to help our customers as they move through the process of financing.”

Jennifer Plassmann, of West Brookfield, joins the North Brookfield Savings Bank Loan Center team located at 35 Summer Street in North Brookfield. In her new role as Loan Servicing Representative her responsibilities are to perform day-to-day maintenance, review and processing of loans, to provide quality customer service to the Bank’s customers and to support her customer-facing teammates in the residential lending, consumer lending and retail banking departments.

Plassmann has over 10 years of experience in banking during which she learned a great deal about consumer and mortgage loan applications, taking loan payments, and processing loan pay offs. She most recently served as Branch Manager for the Palmer Branch at North Brookfield Savings Bank where she performed such duties as supervising and overseeing all aspect of banking within the Palmer branch, including managing the teller line, scheduling, opening accounts, taking loan applications and providing the ultimate customer service experience while assisting customers with their banking needs.

In addition, Plassmann is a strong community supporter, often volunteering her time and efforts for various local community events, fundraisers and support of the Palmer Senior Center. Plassmann has also served on the board of directors for Top Floor Learning in Palmer.

“I am excited to grow in my new position, work more closely with the loan center team, and to provide our customers with the very best loan experience,” said Loan Servicing Representative, Jennifer Plassmann. “I look forward to learning the back office side of lending and gaining a more intricate understating of the loan process, while still continuing to support my colleagues who are helping customers face-to-face.”

Jennifer Plassmann, Loan Servicing Representative, NMLS ID# 1702071, can be reached directly by calling 508-637-7410 or by emailing JPlassmann@BankNBSB.com